{"id":3453,"date":"2024-04-09T21:30:13","date_gmt":"2024-04-09T21:30:13","guid":{"rendered":"https:\/\/cremecaviarshoes.com\/?page_id=3453"},"modified":"2025-02-10T16:54:39","modified_gmt":"2025-02-10T16:54:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cremecaviarshoes.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3453","page","type-page","status-publish","hentry"],"acf":{"blocks":[{"acf_fc_layout":"title_block","title":"Privacy Policy"},{"acf_fc_layout":"text_block","body":"<strong>Cr\u00e8me Caviar<\/strong> values privacy and their clients and visitors\u2019 personal data safety. This Privacy Policy explains how we collect, use, hold and protect personal data, ensuring total transparency and compliance with the General Data Protection Regulation (GDPR) and other applicable legislation.\r\n\r\n&nbsp;\r\n<ol>\r\n \t<li><strong>Responsible for Data Processing<\/strong><\/li>\r\n<\/ol>\r\nThe company F\u00c1TIMA SILVA &amp; XAR\u00c1, owner of the brand Cr\u00e8me Caviar, with headquarters at Rua Lu\u00eds de Cam\u00f5es n\u00ba 58, 3700-785 Nogueira do Cravo, Portugal, is responsible for the treatment of the personal data. If having any questions about the personal data protection, you can reach out to us to the following email address: <a href=\"mailto:info@cremecaviarshoes.com\">info@cremecaviarshoes.com<\/a>.\r\n\r\n&nbsp;\r\n<ol style=\"counter-reset: item 1;\">\r\n \t<li><strong>Collected Personal Data<\/strong><\/li>\r\n<\/ol>\r\nWe can collect and process different types of personal data, such as:\r\n<ul>\r\n \t<li>Identification Information: Name, surname, email, phone number, address.<\/li>\r\n \t<li>Payment Data: Necessary information to process payments (we never hold full bank card details).<\/li>\r\n \t<li>Browsing Data: IP Address, type of device, browser used, visited pages, approximate location.<\/li>\r\n \t<li>Preferences and Interactions: Shopping history, viewed products, answers to surveys, interactions with discount campaigns.<\/li>\r\n<\/ul>\r\nThe collection of these data can be direct (when filled a survey or when shopping) or automatic (through cookies or similar technologies).\r\n\r\n<strong>\u00a0<\/strong>\r\n<ol style=\"counter-reset: item 2;\">\r\n \t<li><strong>Purpose of Data Processing<\/strong><\/li>\r\n<\/ol>\r\nYour personal data can be used for the purposes of:\r\n<ul>\r\n \t<li>Account and Order Management: processing orders, shipping products, invoicing and customer service.<\/li>\r\n \t<li>Marketing and Communication: sending of newsletters, promotional orders, and personalized recommendations (subject to consent).<\/li>\r\n \t<li>Improving Website Experience: Analysis of browsing data to optimize the performance and usability of our website.<\/li>\r\n \t<li>Legal Obligations Compliance: Data storage for tax and regulatory purposes.<\/li>\r\n<\/ul>\r\n&nbsp;\r\n<ol style=\"counter-reset: item 3;\">\r\n \t<li><strong>Legal Basis for Data Processing<\/strong><\/li>\r\n<\/ol>\r\nThe processing of your data is based on different legal grounds, including:\r\n<ul>\r\n \t<li>Contract Execution: When we use your data for order processing and for customer support.<\/li>\r\n \t<li>Consent: When you subscribe to our newsletter or accept optional cookies.<\/li>\r\n \t<li>Legitimate Interests: To improve our services and assure the website\u2019s security.<\/li>\r\n \t<li>Legal Obligation: To fulfil tax and regulatory obligations.<\/li>\r\n<\/ul>\r\n&nbsp;\r\n<ol style=\"counter-reset: item 4;\">\r\n \t<li><strong>Applicable Law and Jurisdiction<\/strong><\/li>\r\n<\/ol>\r\n<ul>\r\n \t<li>This Privacy Policy is regulated by the Portuguese Law.<\/li>\r\n \t<li>All disputes arising from the interpretation or execution of this document shall be settled by the <em>Tribunal da Comarca de Aveiro<\/em> (District Court of Aveiro), with express waiver of any other.<\/li>\r\n<\/ul>\r\n&nbsp;\r\n<ol style=\"counter-reset: item 5;\">\r\n \t<li><strong>Alternative Dispute Resolution<\/strong><\/li>\r\n<\/ol>\r\n<ul>\r\n \t<li>Under the terms of Law n\u00ba 144\/2015, of September 8, in the event of a conflict, the consumer can turn to an Alternative Dispute Resolution (ADR) More information about these entities is available on the <em>Portal do Consumidor<\/em>: www.consumidor.pt<\/li>\r\n<\/ul>\r\nCr\u00e8me Caviar would like to inform that, in the event of a dispute, consumers can contact one of the following Alternative Dispute Resolution entities:\r\n<ul>\r\n \t<li>CNIACC \u2013 <em>Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/em> (National Center for Consumer Conflict Information and Arbitration) (<a href=\"https:\/\/www.cniacc.pt\">cniacc.pt<\/a>)<\/li>\r\n \t<li>CIAB \u2013 <em>Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo<\/em> (Consumer Information, Mediation and Arbitration Center) (<a href=\"https:\/\/www.ciab.pt\">ciab.pt<\/a>)<\/li>\r\n<\/ul>\r\n<strong>\u00a0<\/strong>\r\n<ol style=\"counter-reset: item 6;\">\r\n \t<li><strong>Sharing Data with Third Parties<\/strong><\/li>\r\n<\/ol>\r\nCr\u00e8me Caviar does not sell or commercialize your personal data. However, we can share informations with:\r\n<ul>\r\n \t<li>Service Providers: Transport companies, payment platforms, suppliers of technology and marketing services. We can send you exclusive offers by email, text message or Whatsapp. You can cancel the subscription for these communications at any time through the option \u201cCancel Subscription\u201d in the email or by contacting us directly.<\/li>\r\n \t<li>Legal Authorities: When required by law or for the protection of our rights.<\/li>\r\n<\/ul>\r\nAll third parties with whom we share data, are not obligated to assure the safety and confidentiality of your information.\r\n\r\n&nbsp;\r\n<ol style=\"counter-reset: item 7;\">\r\n \t<li><strong>Data Storage and Security<\/strong><\/li>\r\n<\/ol>\r\nYour personal data are safely stored and protected against unauthorized access, loss or destruction. We have implemented technical and organizational measures, including:\r\n<ul>\r\n \t<li>Encryption of sensitive data<\/li>\r\n \t<li>Strict access control<\/li>\r\n \t<li>Continuous security monitoring<\/li>\r\n<\/ul>\r\nYour data are only kept for as long as necessary to fulfil the purposes for which they were collected or to meet legal requirements.\r\n\r\n<strong>\u00a0<\/strong>\r\n<ol style=\"counter-reset: item 8;\">\r\n \t<li><strong>Your Rights<\/strong><\/li>\r\n<\/ol>\r\nIn accordance with data protection legislation, you have the following rights:\r\n<ul>\r\n \t<li>Right of Access: You can request a copy of your personal data.<\/li>\r\n \t<li>Right to Rectification: You can amend incorrect or outdated information.<\/li>\r\n \t<li>Right to Erasure (\u201cRight to be Forgotten\u201d): You can request the erasure of your data, except where there is a legal obligation to retain it.<\/li>\r\n \t<li>Right to Restriction of Processing: You can request the restriction of the use of your data.<\/li>\r\n \t<li>Right to Object: You can object to the use of your data for direct marketing.<\/li>\r\n \t<li>Right to Data Portability: You can request your data to be transferred to another service provider.<\/li>\r\n<\/ul>\r\nTo make use of any of these rights, please contact us at <a href=\"mailto:info@cremecaviarshoes.com\">info@cremecaviarshoes.com<\/a>.\r\n\r\n&nbsp;\r\n<ol style=\"counter-reset: item 9;\">\r\n \t<li><strong>Cookies and Similar Technologies<\/strong><\/li>\r\n<\/ol>\r\nOur website uses cookies to improve the user experience. You can read our Cookies Policy to obtain more information about the types of cookies used and how to manage them.\r\n\r\n<strong>\u00a0<\/strong>\r\n<ol style=\"counter-reset: item 10;\">\r\n \t<li><strong>International Data Transference<\/strong><\/li>\r\n<\/ol>\r\nIn some cases, your data can be stored or processed outside the European Economic Area (EEA). Whenever this happens, we ensure that the data is protected with appropriate safeguards, such as the European Commission's standard contractual clauses.\r\n\r\n<strong>\u00a0<\/strong>\r\n<ol style=\"counter-reset: item 11;\">\r\n \t<li><strong>Changes to this Privacy Policy<\/strong><\/li>\r\n<\/ol>\r\nWe can update this Privacy Policy periodically. All alterations will be published on our website and, when necessary, we will inform you via email.\r\n\r\n&nbsp;\r\n<ol style=\"counter-reset: item 12;\">\r\n \t<li><strong>Complaints<\/strong><\/li>\r\n<\/ol>\r\nIf you consider that the processing of your personal data is not being carried out in accordance with the GDPR and applicable national legislation, you have the right to lodge a complaint with the National Data Protection Authority for Portugal (CNPD - <em>Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados<\/em>):\r\n\r\nAddress: Av. D. Carlos I, 134, 1.\u00ba, 1200-651 Lisboa\r\n\r\nEmail: geral@cnpd.pt\r\nWebsite: <a href=\"https:\/\/www.cnpd.pt\">www.cnpd.pt<\/a>\r\n\r\n&nbsp;\r\n<ol style=\"counter-reset: item 13;\">\r\n \t<li><strong>Contact<\/strong><\/li>\r\n<\/ol>\r\nIf you have any questions about this Privacy Policy or the processing of your data, you can contact us at: info@cremecaviarshoes.com."}]},"_links":{"self":[{"href":"https:\/\/cremecaviarshoes.com\/en\/wp-json\/wp\/v2\/pages\/3453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cremecaviarshoes.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cremecaviarshoes.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cremecaviarshoes.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cremecaviarshoes.com\/en\/wp-json\/wp\/v2\/comments?post=3453"}],"version-history":[{"count":6,"href":"https:\/\/cremecaviarshoes.com\/en\/wp-json\/wp\/v2\/pages\/3453\/revisions"}],"predecessor-version":[{"id":5135,"href":"https:\/\/cremecaviarshoes.com\/en\/wp-json\/wp\/v2\/pages\/3453\/revisions\/5135"}],"wp:attachment":[{"href":"https:\/\/cremecaviarshoes.com\/en\/wp-json\/wp\/v2\/media?parent=3453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}